As you might expect, customer service is one of the most important aspects of the car-buying process. The staff here at John Hine Temecula Mazda really prides themselves on offering the best service possible across the entire dealership. This includes sales staff, service technicians, financial experts, and management! If you don’t want to take our word for it, then you can explore what past customers have had to say about us below! Feel free to leave your own comment as well!
5 out of 5 stars
We had a wonderful experience at John Hine! My husband was able to purchase his dream car (aka mid-life crisis car) beautiful Mazda Miata! Jacob was our sales representative and he was extremely knowledgeable and not pushy at all. Everyone there is super nice and it the process was seamless. Thank you!
Eric Kelley responded to my review and went the extra mile to help me and get my car looking like new again. THANK YOU, ERIC!!!
I recently bought a 2018 Subaru Forrester from John Hines Mazda Subaru in Temecula, we went to few dealerships before making our purchase. I have never had a better car buying experience than I had at John Hines. Derek Adams is a great person to buy a car from, he is knowledgeable and fair and he makes the experience fun and easy. He also has made himself available after our car purchase to answer questions and make sure we are happy with our purchase. Jamie Perez in finance was great too, the loan he worked out for us was better than our credit union loan. It was a 2 hour drive for us to buy our car at John Hine Temecula, but well worth the trip. I would give them 5 stars, and highly recommend them for buying a car.... More
This service center is great. I trust Mazda to take care of my car. And the service employees are fantastic. Patricia always goes above and beyond for her customers,
Jonathan had been very helpful from the very start of my conversation with him through email. He was prompt and professional. My wife and I purchased a Mazda 3 for our son. Jonathan listened intently to our issues and concerns and answered all our questions with bare facts without the trimmings of a high sales pitch one would usually expect from any car dealership. We never felt pressured to make a decision. But we did make a decisive move to buy after nailing a great deal. Jonathan even calledus after a week of purchase to see how things are going. The staff are friendly. Thanks Jonathan!... More
Dallas was extremely friendly, knowledgeable and helpful from the start, to the whole purchase experience. He heard what I was looking for in a vehicle and matched me with the perfect car and something that was in my budget. The entire dealership was friendly and answered all of the questions I had. Last, but not least, Mazda's are excellent cars, and I'm extremely happy with my choice to come in and purchase from this company of cars!
Our salesman, Dallas was very informative and not pushy. He listened to what our needs were and helped us make the best decision for our family.
Our salesman, Giovanni, couldn't have been more patient, enthusiastic, knowledgeable, accommodating, friendly, and informative. He MADE the difference. Even when I was completing all the paperwork on our new car, I saw him outside the window polishing my new car with a soft cloth as if it was his very own new car. That's sincere dedication and attention to detail.
No hassle! The price negotiation was a single step and they come up with the best price out of 5 dealerships. No games with unwanted options, just offers. This is the way I wish car buying always worked.
They were very friendly and they really went out of their way to help me get the car I wanted. Definitely refined them to everyone.